Privacy Policy

This Privacy Policy explains how ByteAxisTech ("we", "us") collects, uses, and protects personal information when you visit www.byteaxistech.com (the "Website"), contact us, or use our services. By using the Website you agree to the practices described here.

1. Who We Are

ByteAxisTech is a company incorporated in Pakistan with its office at Khayaban-e-Seher, DHA Phase 6, Defence Housing Authority, Karachi 75500, Pakistan. For any privacy question, write to info@byteaxistech.com.

2. Information We Collect

Information you give us

• Contact and enquiry forms: name, company, job title, email address, phone number, and the message you send.
• Job applications and career enquiries: CV, work history, and contact details.
• Meetings and proposals: details you share so we can scope a project.

Information collected automatically

• Device and browser type, IP address, pages visited, time spent, and referring website.
• Cookies and similar technologies (see section 7).

Information collected during client engagements

When we deliver services such as security assessments, VAPT, infrastructure work, or AI development, we may access client systems and data. That information is handled under the written agreement and NDA for the engagement, not under this policy. Where this policy and a signed agreement conflict, the agreement prevails.

3. How We Use Information

• To respond to enquiries and prepare proposals.
• To deliver, manage, and support our services.
• To operate, secure, and improve the Website.
• To send service updates or, where you have agreed, news and marketing. You can opt out at any time.
• To assess job applications.
• To meet legal, regulatory, and audit obligations.

For visitors in the UK or EU, we rely on these legal bases: our legitimate interest in running and promoting our business, preparing or performing a contract with you, compliance with legal obligations, and your consent where we ask for it (which you can withdraw at any time).

4. Sharing Information

We do not sell personal information. We share it only with:

• Service providers who help us run the Website and our business (hosting, email, analytics, communication tools), bound to protect it.
• Professional advisers such as lawyers, accountants, and auditors.
• Partners or subcontractors on a specific engagement, under confidentiality terms and only with the client's knowledge.
• Authorities, where required by law or a valid legal order.
• A buyer or successor, if the business is restructured or sold.

5. International Transfers

Some of our service providers and clients are outside Pakistan, so your information may be processed in other countries. Where we do this, we take reasonable steps, such as contractual safeguards, to keep it protected.

6. Retention

We keep personal information only as long as needed for the purpose it was collected, or as law requires. As a general guide: enquiries are kept for up to 24 months, job applications for up to 12 months, and client records for the period required by contract and applicable law. After that we delete or anonymize them.

7. Cookies

The Website uses cookies that are necessary for it to work. We may also use analytics cookies that help us understand how the Website is used, and where the law requires, we will ask for your consent first. You can block or delete cookies in your browser settings, though parts of the Website may then work less well.

8. Security

As a security company, we apply the same discipline to our own systems: access controls, encryption in transit, restricted internal access, and regular review. No system is completely secure, so we cannot guarantee absolute security, but we will act promptly if an incident affects your information, and we will notify you and the relevant authorities where the law requires.

9. Your Rights

Subject to applicable law, you may ask us to:

• Tell you what personal information we hold about you.
• Correct information that is inaccurate.
• Delete your information, where we have no need or duty to keep it.
• Stop using your information for marketing.
• For visitors in the UK or EU: also object to or restrict processing, withdraw consent, request a portable copy, and complain to your local data protection authority, as the GDPR provides.

Send requests to info@byteaxistech.com. We may need to verify your identity first and will respond within a reasonable time, normally 30 days.

10. Third-Party Links

The Website may link to other sites. We are not responsible for their content or privacy practices.

11. Children

The Website and our services are intended for businesses and adults. We do not knowingly collect information from anyone under 18.

12. Applicable Law

This policy is governed by the laws of Pakistan, including the Prevention of Electronic Crimes Act 2016 and the Electronic Transactions Ordinance 2002, and by any personal data protection law that comes into force in Pakistan. We will update this policy to reflect such a law once it applies to us.

13. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows the current version, and material changes will be highlighted on the Website.

14. Contact